TOTAL: 33
  1. Creating Experiences in the Experience Economy

    Creating Experiences in the Experience Economy

    Edited by Jon Sundbo, Per Darmer
    Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creation, paving the way for the development of analytically based and innovative experiences in experience firms and institutions. The contributors emphasise that experience creation is not an easy task with a straightforward formula and examine how marketed experiences are constructed, developed and innovated. Learn More
    2008   Hardback Price: $ 140.00   Web: $ 126.00
    Availability: In Stock
  2. Innovation in Public Sector Services

    Innovation in Public Sector Services

    Edited by Paul Windrum, Per Koch
    This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. Learn More
    2008   Hardback Price: $ 135.00   Web: $ 121.50
    Availability: In Stock
  3. The New Service Economy

    The New Service Economy

    Luis Rubalcaba
    This valuable new book contributes greatly to a better understanding of the service economy. By exploring the key dimensions, available empirical evidence and associated policy implications, the author comprehensively investigates the new challenges facing the global economy, including employment, productivity, innovation and competitiveness. The case of the European services is highlighted, particularly in comparison to the US. Learn More
    2007   Hardback Price: $ 164.00   Web: $ 147.60
    Availability: In Stock
  4. The Handbook of Service Industries

    The Handbook of Service Industries

    Edited by John R. Bryson, Peter W. Daniels
    Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the frontiers of current critical thinking about the role of service activities in urban and regional development and the important research agendas that remain to be addressed. Learn More
    2007   Hardback Price: $ 264.00   Web: $ 237.60
    Availability: In Stock
    2009   Paperback Price: $ 74.00   Web: $ 59.20
    Availability: In Stock
  5. Knowledge Intensive Business Services

    Knowledge Intensive Business Services

    Edited by Marcela Miozzo, Damian Grimshaw
    This book focuses on the development of Knowledge Intensive Business Services (KIBS) and the associated market characteristics and organisational forms. It brings together reputed scholars from a mix of disciplines to explore the nature and evolution of a range of Knowledge Intensive Business Services. Through an examination of KIBS sectors such as computer services, management consultancy and R&D services, the contributions in this book argue that the evolution of KIBS is strongly associated with new inter-organizational forms and that different country institutions shape the characteristics of these organisational forms. Learn More
    2006   Hardback Price: $ 136.00   Web: $ 122.40
    Availability: In Stock
  6. Competition in the Provision of Local Public Goods

    Competition in the Provision of Local Public Goods

    Alexandra Petermann Reifschneider
    The central purpose of this book is to analyse the optimal allocation of local public goods or services (for example garbage collection, police, fire brigades and medical services) in large urban agglomerations and the allocation consequences of increasing competition in the provision of them. Competition in the Provision of Local Public Goods uses two innovative aspects present in the concept of Functional Overlapping Competing Jurisdictions, which are de-localized membership and uni-functionality of jurisdictions. The book analyses the effect of these two aspects on competition among jurisdictions and the impact this probable increase in competition may have on the achievement of the optimal allocation of local public goods. Learn More
    2006   Hardback Price: $ 136.00   Web: $ 122.40
    Availability: In Stock
  7. Internationalization, Technology and Services

    Internationalization, Technology and Services

    Edited by Marcela Miozzo, Ian Miles
    This book examines the way in which the increasing internationalization of services, including the operation of multinationals in this sector, interacts with the process of innovation in services. The book challenges the theoretical traditions that have developed around the analysis of service innovation and internationalization, and argues for a new research agenda. The distinguished contributors address many of the most pertinent issues and adopt a variety of theoretical and empirical approaches to enrich the debates. Learn More
    2003   Hardback Price: $ 156.00   Web: $ 140.40
    Availability: In Stock
  8. Productivity, Innovation and Knowledge in Services

    Productivity, Innovation and Knowledge in Services

    Edited by Jean Gadrey, Faïz Gallouj
    Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain service productivity and innovation, and call for a conceptual re-working of the ways in which these are measured. They also highlight the important role of knowledge in the production system and in doing so make an important contribution to a key debate which has emerged in the social sciences in recent years. Learn More
    2002   Hardback Price: $ 155.00   Web: $ 139.50
    Availability: In Stock
  9. Innovation in the Service Economy

    Innovation in the Service Economy

    Faïz Gallouj
    In this book Faïz Gallouj propounds a theoretical framework which describes and evaluates the main approaches to analysing and understanding innovation in services. He provides interesting and extensive empirical material on the nature and sources of innovation in various services sectors and countries, and makes an original contribution both to theories of innovation in services and theories of innovation in general. Taking both an evolutionary and conventionalist stance, he demonstrates that services, and more importantly innovations in services, can be regarded as the new wealth of nations. Learn More
    2002   Hardback Price: $ 128.00   Web: $ 115.20
    Availability: In Stock
  10. Trading Services in the Global Economy

    Trading Services in the Global Economy

    Edited by Juan R. Cuadrado-Roura, Luis Rubalcaba, John R. Bryson
    This book provides one of the first interdisciplinary reviews of the relationship between services, globalisation and trade liberalisation as we enter the twenty-first century. Written by academics and policymakers, it contains a detailed analysis of the characteristics of service trade and of recent and current service trade negotiations. Learn More
    2002   Hardback Price: $ 155.00   Web: $ 139.50
    Availability: In Stock
  11. The Growth of Service Industries

    The Growth of Service Industries

    Edited by Thijs ten Raa, Ronald Schettkat
    Problems arise if budgets for services are held constant whilst prices rise. Education, cultural activities and health services are under constant budgetary pressure. The authors argue that the price of commodities is linked to demand and price increases would therefore seem to threaten the very existence of these services. The paradox of these services is that in spite of their exploding costs, demand persists. Learn More
    2001   Hardback Price: $ 128.00   Web: $ 115.20
    Availability: In Stock
  12. Knowledge and Innovation in the New Service Economy

    Knowledge and Innovation in the New Service Economy

    Edited by Birgitte Andersen, Jeremy Howells, Richard Hull, Ian Miles, Joanne Roberts
    Knowledge and innovation are key factors contributing to growth and prosperity in the new service economy. This book presents original, empirical and theoretical contributions to address the economic dimensions of knowledge and the organisation of knowledge intensive activity through specialised services. Learn More
    2001   Hardback Price: $ 165.00   Web: $ 148.50
    Availability: In Stock
  13. Service Industries in the Global Economy

    Service Industries in the Global Economy

    Edited by John R. Bryson, Peter W. Daniels
    Service Industries in the Global Economy is a comparative international reference collection which identifies and reprints the most important articles on services and the service economy published by geographers, economists and sociologists. The focus is on the growth and evolution of service activities in the advanced economies of Europe, North America and the Pacific Rim within the framework of the global economy. Learn More
    1998   Hardback Price: $ 770.00   Web: $ 693.00
    Availability: In Stock