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Case Studies in Work, Employment and Human Resource Management

Edited by Tony Dundon, Professor of Human Resource Management and Employment Relations, Kemmy Business School, University of Limerick, Ireland and Visiting Professor, Work and Equalities Institute (WEI), University of Manchester, UK and Adrian Wilkinson, Professor and Director of the Centre for Work, Organisation and Wellbeing Griffith University, Australia
This comprehensive book offers a fascinating set of over 40 evidence-based case studies derived from international research on work, employment and human resource management (HRM).
Extent: c 320 pp
Hardback Price: $150.00 Web: $135.00
Publication Date: February 2020
ISBN: 978 1 78897 557 5
Availability: Not yet published
Paperback Price: $55.00 Web: $44.00
Publication Date: February 2020
ISBN: 978 1 78897 558 2
Availability: Not yet published

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  • eISBN: 978 1 78897 559 9

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  • Business and Management
  • Human Resource Management
  • Employment Relations
This comprehensive book offers a fascinating set of over 40 evidence-based case studies derived from international research on work, employment and human resource management (HRM). Written in an accessible style, this book comprises contributions from leading experts in the field, covering contemporary applications of complex issues related to the future of work, employment regulations, leadership cultures and human resource strategy.
Key features include:
·  Research-based case studies for HRM, employment relations and leadership teaching purposes

·  An online companion for tutors featuring points for discussion and guided assessments for students

·  Critical questions to stimulate classroom conversation.
Providing important insights into real-world scenarios, this book is a useful supplement to any business and management class focusing on HRM, employment relations and leadership.
‘This superb collection of research based cases illuminates cutting-edge and contemporary themes in work, employment and organisational studies within and beyond the bounds of organisations. In a context of unprecedented challenge and change to traditional employment relationships the cases provide an invaluable multi-perspective resource for educators and learners seeking to come to terms with emergent and established employment issues.’
– Aoife McDermott, University of Cardiff, UK

‘This book, by two of the world’s leading HR Professors, is a must read by HR professionals, students and academics because these case studies show the impact of HR in the world of work and employment. The individual chapters are written by distinguished senior HR academics to highlight the role that HR in the modern workplace.'
– Professor Sir Cary Cooper, Alliance Manchester Business School and President of the CIPD, UK

‘This is a timely collection of critically-oriented and research-based cases, written by an impressive array of scholars from across the globe. Covering a plethora of themes and issues, locations, industry sectors and occupations, it provides an invaluable set of resources for teaching in human resources and employment relations subjects.’
– Bill Harley, University of Melbourne, Australia
Contributors include: A. Athelstan, C. Atkinson, W. Been, C. Bischoff, P. Boselie, J. Brooks, Georgina Caillard, J. Chan, H. Cook, N. Cullinane, R. Deakin, W. Despotovic, T. Dobbins, J. Donaghey, T. Dundon, R. Fells, R.B. Gould, I. Grugulis, P. Gunnigle, K. Hardy, B. Harney, G. Harve, E. Hickland, H. Hoel, S.A. Hurrell, J. Jenkins, M. Johnson, S. Johnstone, S. Jooss, P.J. Jordan, A. Kellner, L. Kemp, E. Knies, A. Kynighou, D.H Langerud, J. Lavelle, F. Lee Cooke, P. Leisink, M. Martinez Lucio, L. McCann, A. McDonnell, G. Mazzoni, S. Monaghan, P. Mowbray, C. Murphy, S. Mustchin, R. O’Donnell, W. O’Donohue, M. O’Sullivan, N. Payton, S. Procter, P. Prowse, A. Rafferty, S. Ressia, R. Robinson, A. Roe, L. Ryan, T.F.H. Said, F.R. Sánchez, D. Scholarios, H. Scullion, V. Telljohann, A.R. Timming, P. Turnbull, M. Walker, C. Warhurst, M. Whittall, S. Wiblen, S. Wild, A. Wilkinson, J. Winterton, J. Wolfram Cox, G. Wood, C. Woodhams, S. Wright, R. Zeffane


1. Work, Employment and Human Resource Management: Case Study Applications
Tony Dundon and Adrian Wilkinson

Part I People Resourcing
2. Fishing for diversity in legal talent pools: recruiting early talent at Pinsent Masons
Dora Scholarios and Scott A. Hurrell

3. Rethinking the selection process in Saltire Brokers
Scott. A. Hurrell, Giuliana Mazzoni and Dora Scholarios

4. Defending Wellbeing at Work: A Case Study of Autism
Alan Roe and Alexandra Athelstan-Price

5. Flexibility in recession and recovery
Stewart Johnstone and Stephen Procter

Part II HR Strategy, Rewards and Performance
6. Determinants of human resource management strategy in a franchise
Ashlea Kellner

7. Contribution Based Pay in Local Government
Mathew Johnson

8. A high performance work system in a multi-stakeholder context
Eva Knies, Peter Leisink and Paul Boselie

9. Performance Management: Rewarding for performance at Sprooker Inc
Ryan B. Gould and Wayne O'Donohue

10. Gender Pay Gaps at Southside University Hospital Trust
Carol Woodhams, Sheila Wild and Carol Atkinson

11. The Campaign for a `Real Living Wage
Peter Prowse, Tony Dobbins and Ray Fells

Part III Workplace Relations and Voice
12. Employee Voice and Transnational Regulation: Double-breasting at BritCo
Niall Cullinane, Tony Dundon, Jimmy Donaghey, Eugene Hickland and Tony Dobbins

13. Is Ryanair the Southwest Airlines of Europe?
Geraint Harvey and Peter Turnbull

14. Uber and the Problem of Regulatory Arbitrage
Michael Walker

15. Public Sector Employee Engagement Initiatives and Employee Voice Results
Russell Robinson

16. Resistance, Mischief and Misbehavior @ The Jad-Gin Co (JGC)
Caroline Murphy, Lorraine Ryan, Tony Dundon

17. The Divided Workforce: Zero Hours Work at Sports Direct
Michelle O’Sullivan,

Part IV Human Resource Development, Diversity, Skills and Training
18. Learning from Doing and Telling at Work
James Brooks, Irena Grugulis and Hugh Cook

19. For some or all? Debating the value of inclusive and exclusive approaches to talent management
Sharna Wiblen

20. What is competence? theory, policy and practice
Jonathan Winterton

21. Gender at Victoria Police: A long way travelled
Georgina Caillard and Julie Wolfram Cox

22. Workplace bullying at Neptune Plc
Ria Deakin and Helge Hoel

23. New forms of worker organising: sex work in Argentina
Kate Hardy

Part V Culture and Job Quality
24. System error, restart? Allegations of sex discrimination at Microsoft Corp
Anthony Rafferty

25. Changing Organizational Hierarchies: KnowledgeLtd: Background and Context
Roy O’Donnell

26. Worker Wellbeing at Jacaranda House
Susan Ressia, Adrian Wilkinson and Paula Mowbray

27. What makes a good job for low-waged workers?
Chris Warhurst and Sally Wright

28. Organizing project-based work in the games industry: two contrasting cases
Wike Been and Noëlle Payton

29. Human resource management and relationship marketing: How two organizations leveraged tattoos to build their brand
Andrew R. Timming

Part VI Leadership and Change
30. Meaningless Leadership
Leo McCann

31. Amazon: HRM and Change in the house of neo-liberalism
Brian Harney and Tony Dundon

32. Leadership and Change at Ford Moror Company
Dan H. Langerud and Peter J. Jordan

33. Implementing performance management in a public sector organisation in a developing country
Thuraya Farhana Haji Said

Part VII International HRM
34. HR Function at MNC Subsidiary Level: mediating challenges and tensions
Jonathan Lavelle, Patrick Gunnigle and Sinead Monaghan

35. Implementing HRM within multinational corporations: Localisation or global standardisation?
Anastasia Kynighou

36. Global Talent and Mobility in a Decentralised Multinational Enterprise
Anthony McDonnell, Stefan Jooss and Hugh Scullion

37. Strategy and People Management in China – Haier as an example
Fang Lee Cooke

38. Emiratization: Benefits and Challenges of Strategic & Radical Change in the United Arab Emirates
Rachid Zeffane and Linzi Kemp

39. Survival and Outsourcing in the South African Clothing and Textiles Industry: The Changing Fortunes of ClothTran
Christine Bischoff and Geoffrey Wood

40. Cultural and logistical preparation of expatriates
William Despotovic

Part VIII Global Labour Rights
41. Labor practices in Apple’s supply chains in China
Jenny Chan

42. Framing Workers’ Rights Internationally: The Case of Volkswagen and Transnational Collective Agreements.
Stephen Mustchin, Miguel Martínez Lucio, Michael Whittall, Fernando Rocha Sánchez and Volker Telljohann

43. Labour rights and global standards: What the Ali Enterprises Fire tells us about Social Accountability and Labour Conditions in an International Supply Chain
Jean Jenkins