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Citizenship and Management in Public Administration

Integrating Behavioral Theories and Managerial Thinking Edited by Eran Vigoda-Gadot, Professor of Public Administration and Management and Aaron Cohen, Associate Professor of Organizational Behavior and Public Administration, University of Haifa, Israel
Citizenship and Management in Public Administration is an exciting journey into the nexus between two separate but close worlds: citizenship orientations and citizenship behavior as reflected in political science theory on one hand, and organizational sciences, work studies, management, and public administration on the other. The authors have combined theoretical thinking with empirical findings to support their theories, and the data presented has been collected over almost a decade of field studies and surveys of public organizations.
Extent: 352 pp
Hardback Price: $160.00 Web: $144.00
Publication Date: 2004
ISBN: 978 1 84376 498 4
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  • Business and Management
  • Organisational Behaviour
  • Politics and Public Policy
  • Public Policy
Citizenship and Management in Public Administration is an exciting journey into the nexus between two separate but close worlds: citizenship orientations and citizenship behavior as reflected in political science theory on one hand, and organizational sciences, work studies, management, and public administration on the other. The authors have combined theoretical thinking with empirical findings to support their theories, and the data presented has been collected over almost a decade of field studies and surveys of public organizations.

Dealing with the nature and meaning of citizenship, this book looks at behavior and involvement in modern public worksites. The interdisciplinary studies are all concerned with achieving better integration of the theories and ideas on citizenship and bureaucracies, which are more frequently treated as independent domains in the social sciences. However, the authors suggest that they are closely related and should be analyzed in relation to one another.

This unique book will appeal to academics of management and organizational behavior, public administration and those involved in researching the not-for-profit, or third, sector.
‘This book is extremely valuable for public administration scholars who are interested in public management, organizational behavior, and organizational theories. . . The chapters are intellectually simulating to read because they pull together different literatures in very effective ways.’
– Kaifeng Yang, Public Management Review

‘. . . this work makes an important contribution. It offers an expanded view of citizens and citizenship that is theoretically informed and empirically grounded. It probes the perspectives of citizen-workers and reveals the basis for and scope of their activities, in particular presenting a compelling explanation of the citizens’ inclinations toward participation, their actual involvement, and resulting work outcomes. This combination of managerial decision-making and citizen participation is captivating, and generates a worthwhile and accessible analysis that also helps to fill a prominent gap in the public management and political science literatures. Managers, researchers, and teachers alike will value this book.’
– Amy K. Donahue, Local Government Studies
Contributors: A. Cohen, H. Davidesko, R.T. Golembiewski, E. Vigoda-Gadot, Y. Zalmanovitch
Contents: Preface Part I: Theoretical and Conceptual Framework of Citizenship and Work in Public Administration Foreword 1. Citizenship Behavior and the New Managerialism: A Theoretical Framework and Challenge for Governance 2. From Responsiveness to Collaboration: Governance, Citizens, and the Next Generation of Public Administration Part II: Citizenship Involvement and the Workplace Foreword 3. An Empirical Assessment of the Relationship Between General Citizenship and Work Outcomes 4. The Growth Value of Good Citizenship: An Examination of the Relationship Between Civic Behavior and Orientations and Work Outcomes 5. Politics and the Workplace: An Empirical Examination of the Relationship Between Political Behavior and Work Outcomes Part III: Organizational Citizenship Behaviors in Public Domains Foreword 6. Do Good Citizens Make Good Organizational Citizens? An Empirical Examination of the Relationship Between Good Citizenship and Organizational Citizenship Behavior in Israel 7. Internal Politics in Public Administration Systems: An Empirical Examination of its Relationship with Job Congruence, Organizational Citizenship Behavior and In-Role Performance 8. Work Congruence and Excellence in Human Resource Management: Empirical Evidence from the Israeli Non-profit Sector Part IV: Dilemmas and New Directions in the Study of Citizenship and Modern Bureaucracies Foreword 9. Are You Being Served? The Responsiveness of Public Administration to Citizens’ Demands: An Empirical Examination in Israel 10. The Role of Public Sector Image and Personal Characteristics in Determining Tendency to Work in the Public Sector 11. Administrative Agents of Democracy? An Empirical Examination of the Relationship Between Public Sector Performance and Citizenship Involvement Conclusions Index