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Communication and Cooperation in the Virtual Workplace

Teamwork in Computer-Mediated-Communication Gaby Sadowski-Rasters, Regional Urban Coordinator, Municipality of Eindhoven, Geert Duysters, Tilburg University, the Netherlands and Bert M. Sadowski, Associate Professor, Eindhoven University of Technology, The Netherlands
This innovative book explores the structure, growth and effectiveness of virtual communities in computer-mediated environments. In spite of initial enthusiasm, much uncertainty remains about the prospects of virtual teams and the technology that supports their collaboration. This book seeks to confront these issues and offers a unique insight into the realities of virtual working.
Extent: 208 pp
Hardback Price: $127.00 Web: $114.30
Publication Date: 2007
ISBN: 978 1 84542 587 6
Availability: In Stock
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  • Business and Management
  • Organisational Innovation
  • Innovation and Technology
  • Organisational Innovation
  • Technology and ICT
This innovative book explores the structure, growth and effectiveness of virtual communities in computer-mediated environments. In spite of initial enthusiasm, much uncertainty remains about the prospects of virtual teams and the technology that supports their collaboration. This book seeks to confront these issues and offers a unique insight into the realities of virtual working.

Combining both software and organizational learning perspectives, this important volume investigates the role of computer-mediated-communication (CMC) in dispersed teams, focusing particularly on the communication processes involved. By combining theoretical and case study material, the authors argue that successful teamwork can be achieved without face-to-face contact, even whilst undertaking unstructured and non-routine tasks. These comprehensive case studies show that by changing the structure of the organization in addition to the use of advanced technologies, new and important patterns of communication have emerged in virtual communities.

An essential resource for academics working in the fields of management science and organizational learning, this valuable study will also be of interest to managers, practitioners and the wider open source software community as a whole.
‘The authors provide a solid survey of the theoretical discussion of the issues related to the prospects of virtual teamwork. . . A highly recommended book for a variety of publics: management, consulting and, last but not least, academic!’
– Jean-Gustave Padioleau, Communications and Strategies
Contents: Introduction 1. The Prospects of Virtual Teamwork: A Theoretical Discussion 2. How to Study Virtual Communication 3. The Delta Case Study 4. The Advance Case Study 5. The Debian Case Study 6. Conclusions and Managerial Implications References Index