Creating Experiences in the Experience Economy
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Creating Experiences in the Experience Economy

9781847209306 Edward Elgar Publishing
Edited by Jon Sundbo, Professor of Business Administration and Innovation, Department of Social Sciences and Business, Roskilde University and Per Darmer, Associate Professor, Department of Organisation, Copenhagen Business School, Denmark
Publication Date: 2008 ISBN: 978 1 84720 930 6 Extent: 272 pp
Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creation, paving the way for the development of analytically based and innovative experiences in experience firms and institutions. The contributors emphasise that experience creation is not an easy task with a straightforward formula and examine how marketed experiences are constructed, developed and innovated.

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Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creation, paving the way for the development of analytically based and innovative experiences in experience firms and institutions. The contributors emphasise that experience creation is not an easy task with a straightforward formula and examine how marketed experiences are constructed, developed and innovated.

Presenting diverse and innovative perspectives, the contributors discuss and present models for how experiences are designed, produced and distributed. With its cross-disciplinary approach to experience creation, this fascinating study will appeal to researchers and academics of business administration, services, culture and tourism.
Contributors
Contributors: J.O. Bærenholdt, H. Christrup, P. Darmer, M. Gram, P. Hagedorn-Rasmussen, M. Haldrup, A. Hartl, J.K. Jacobsen, E. Kristiansen, J. Larsen, B. Laursen, F. Sørensen, J. Sundbo, C. Svabo
Contents
Contents:

1. Introduction to Experience Creation
Per Darmer and Jon Sundbo

PART I: EXPERIENCE CREATION DESIGN
2. The Food and Eating Experience
Jan Krag Jacobsen

3. Designing Innovative Video Games
Erik Kristiansen

4. What makes Rome: ROME? A Curious Traveller’s Multisensory Analysis of Aspects of Complex Roman Experiences
Bjørn Laursen

PART II: MANAGEMENT OF EXPERIENCE CREATION
5. The Backstaging of Experience Production
Jon Sundbo and Peter Hagedorn-Rasmussen

6. Entrepreneurs in Music: The Passion of Experience Creation
Per Darmer

7. The Urban Innovation Network Geography of Leisure Experiences
Flemming Sørensen

8. Experience Offerings: Who or What Does the Action?
Connie Svabo

PART III: CONSUMER PERCEPTION OF EXPERIENCE CREATION
9. Performing Cultural Attractions
Jørgen Ole Bærenholdt, Michael Haldrup and Jonas Larsen

10. On Sense and Sensibility in Performative Processes
Henriette Christrup

11. Experience Production by Family Tourism Providers
Ann Hartl and Malene Gram

Index
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