Research Handbook on E-Government


Research Handbook on E-Government

9781786437242 Edward Elgar Publishing
Edited by Eric Welch, Center for Science, Technology and Environmental Policy Studies (CSTEPS), Arizona State University, US
Publication Date: October 2021 ISBN: 978 1 78643 724 2 Extent: c 368 pp
E-government is an increasingly well-established and wide-ranging field, in which there has been an explosion of new technologies, applications, and data resulting in new challenges and opportunities for e-government research and practice. This Research Handbook advances research in the field of e-government by first recognizing its roots and documenting its growth and progress. It investigates the advent and implications of new technologies, and structures the content around core topics of service, management, engagement and access. Two additional sections examine the role of e-government in developing countries and smart cities.

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This unique Research Handbook offers an overview of contemporary electronic government and digital public administration and management, encouraging innovative inquiry and exploring new avenues for research in the field.
Bringing together international scholars and researchers, the volume illustrates the broad and changeable technological context of public organizations, public services and governance from a range of theoretical and methodological perspectives. Chapters investigate key developments in information technology, including social media, big data, cyberinfrastructure and blockchain technologies, and investigate their implications for the traditional goals and values of public administration and management. Examining timely subjects of discussion, including data sharing, public service transactions and trust, citizen engagement and tribal governances, chapters illustrate the global dimensions of technological governance in a variety of settings, including Brazil, Nepal, South Africa, the US, and Small Island Developing States.
Representing global scholarship in the field, this Research Handbook is critical reading for scholars and researchers exploring the latest developments in e-governments, as well as graduate students in public management and administration. Public sector managers and policymakers will also benefit from its practical insights into utilising information technology in public administration.
Critical Acclaim
‘This important book brings together research from some of the world’s top scholars to present a comprehensive view of cutting edge e-government research. Chapters present a variety of approaches and methods to examine the state of play from collaboration to smart cities to surveillance.’
– Jane Fountain, University of Massachusetts Amherst, US

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