Handbook of Employee Engagement

‘. . . an impressive number of international contributions have been collected in the Handbook, from many of the field’s leading researchers, including its founding father, William Kahn. As a developing scholar in this field, I found much in the list of contents to interest me, and I immediately turned to some of the contributions to find out more. It is pleasing to see contributions from both academic and consultancy based engagement practitioners and the overall style of writing is accessible and clear. . . I think that the editor has met his objectives for the volume and has done an excellent job in creating a volume that summarises that state of play of engagement research. . . This volume is a very welcome addition to the field and certainly a work I will find value in revisiting over time.’
– Natalie Jones, Human Resource Development International

Contributors: S.L. Albrecht, A.B. Bakker, S. Balain, K.M. Barbera, C.D. Beugré, U.K. Bindl, C. Binnewies, S. Brouwers, R. Carter, H.D. Cooper-Thomas, G.M. De La Rosa, P. De Prins, M.A. Durán, N. Extremera, T. Feldt, B. Fetzer, S. Fleck, M. Gagné, J.M. George, E.R. González, M.J. Gorgievski, G.B. Graen, J.A. Gruman, A.E. Herman, P.A. Heslin, C.L. Hulin, I. Inceoglu, S.M. Jex, D.L. Joseph, M. Joy, W.A. Kahn, U. Kinnunen, N. Knight-Turvey, B.J. Kowske, P.H. Langford, H.K.S. Laschinger, N. Leighton, W.H. Macey, A. Mäkikangas, S. Mauno, J.P. Meyer, D. Miyanaka, G.B. Moneta, L.J. Naidoo, P. Nesbit, D.A. Newman, K. Nielsen, N.M. Parfyonova, S.K. Parker, D.J. Putka, L. Rey, J. Richardson, A.M. Saks, M. Salanova, W.B. Schaufeli, C.A. Scherbaum, B. Schneider, L.M. Schohat, J. Segers, A. Shimazu, P. Sparrow, E. Vigoda-Gadot, M.A. West, C. Wildermuth, J.W. Wiley, J. Xu, S.A. Young, D. Youssefnia

Contents:

Preface

PART I: WHAT IS EMPLOYEE ENGAGEMENT? ISSUES, THEORIES, MODELS AND MEASUREMENT
1. Employee Engagement: 10 Key Questions for Research and Practice
Simon L. Albrecht

2. The Essence of Engagement: Lessons from the Field
William A. Kahn

3. A Comprehensive Framework for Understanding and Predicting Engagement
Steven Fleck and Ilke Inceoglu

4. Job Attitudes and Employee Engagement: Considering the Attitude “A-factor”
Daniel A. Newman, Dana L. Joseph and Charles L. Hulin

5. Toward an Evidence-based Model of Engagement: What We Can Learn from Motivation and Commitment Research
John P. Meyer, Marylène Gagné and Natalya M. Parfyonova

6. Engagement as a Motivational Construct
Ilke Inceoglu and Steven Fleck

7. Measuring Change: Does Engagement Flourish, Fade, or Stay True?
Helena D. Cooper-Thomas, Nicola Leighton, Jessica Xu and Neal Knight-Turvey

8. “Engage Me Once Again”: Is Employee Engagement for Real, or is it “Same Lady – Different Dress”?
Lior M. Schohat and Eran Vigoda-Gadot

PART II: WHAT INFLUENCES EMPLOYEE ENGAGEMENT? KEY DRIVERS, MODELS AND ISSUES
9. Job Demands and Resources as Antecedents of Work Engagement: A Qualitative Review and Directions for Future Research
Saija Mauno, Ulla Kinnunen, Anne Mäkikangas and Taru Feldt

10. Using the Demands–Control–Support Model to Understand Manager/Supervisor Engagement
Gabriel M. De La Rosa and Steve M. Jex

11. Engaging Middle Managers: Activities and Resources Which Enhance Middle Manager Engagement
Karina Nielsen and Eusebio Rial González

12. Leadership and Engagement: A Brief Review of the Literature, a Proposed Model, and Practical Implications
Jesse Segers, Peggy De Prins and Sonja Brouwers

13. The Role of Employee Trust in Understanding Employee Engagement
Benjamin Schneider, William H. Macey, Karen M. Barbera and Scott A. Young

14. Organizational Conditions Fostering Employee Engagement: The Role of “Voice”
Constant D. Beugré

15. Key Driver Analyses: Current Trends, Problems, and Alternative Approaches
Charles A. Scherbaum, Dan J. Putka, Loren J. Naidoo and David Youssefnia

16. The Personal Side of Engagement: The Influence of Personality Factors
Cristina de Mello e Souza Wildermuth

17. Analyzing the Contribution of Emotional Intelligence and Core Self-evaluations as Personal Resources to Employee Engagement
M. Auxiliadora Durán, Natalio Extremera and Lourdes Rey

18. Mindsets and Employee Engagement: Theoretical Linkages and Practical Interventions
Peter A. Heslin

PART III: THE DYNAMICS AND REGULATION OF EMPLOYEE ENGAGEMENT: FLUCTUATIONS, CYCLES, AFFECT AND FLOW
19. Engagement and “Job Crafting”: Engaged Employees Create their Own Great Place to Work
Arnold B. Bakker

20. Affective States and Affect Regulation as Antecedents of Dynamic Work Engagement
Carmen Binnewies and Bettina Fetzer

21. More Engagement is Not Necessarily Better: The Benefits of Fluctuating Levels of Engagement
Jennifer M. George

22. Passion for Work: Work Engagement versus Workaholism
Marjan J. Gorgievski and Arnold B. Bakker

23. Flow in Work as a Function of Trait Intrinsic Motivation, Opportunity for Creativity in the Job, and Work Engagement
Giovanni B. Moneta

PART IV: MANAGEMENT AND HR SYSTEMS, PRACTICES, AND PROCESSES: LEADERSHIP, TEAMS AND EMPOWERMENT
24. Engaging HR Strategists: Do the Logics Match the Realities?
Paul Sparrow and Shashi Balain

25. Organizational Socialization and Newcomer Engagement
Alan M. Saks and Jamie A. Gruman

26. Staff Nurse Work Engagement in Canadian Hospital Settings: The Influence of Workplace Empowerment and Six Areas of Worklife
Heather K.S. Laschinger

27. Engaged Work Teams
Joanne Richardson and Michael A. West

28. Enhanced Employee Engagement through High-Engagement Teams: A Top Management Challenge
George B. Graen

PART V: GLOBAL PERSPECTIVES ON EMPLOYEE ENGAGEMENT
29. Developing and Validating a Global Model of Employee Engagement
Jack W. Wiley, Brenda J. Kowske and Anne E. Herman

30. Work Engagement from a Cultural Perspective
Akihito Shimazu, Daisuke Miyanaka and Wilmar B. Schaufeli

PART VI: PERFORMANCE, OUTCOMES AND INTERVENTIONS: WHAT ENGAGEMENT INFLUENCES AND HOW TO DEVELOP IT
31. The Nature and Consequences of Employee Engagement: Searching for a Measure that Maximizes the Prediction of Organizational Outcomes
Peter H. Langford

32. Feeling Good and Performing Well? Psychological Engagement and Positive Behaviors at Work
Uta K. Bindl and Sharon K. Parker

33. How to Improve Work Engagement?
Wilmar B. Schaufeli and Marisa Salanova

34. Using Theatre-based Interventions to Increase Employee Self-efficacy and Engagement
Richard Carter, Paul Nesbit and Miriam Joy

Index