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Handbook of Research on Entrepreneurship in Professional Services

Edited by Markus Reihlen, Otto Group Professor of Strategic Management, Leuphana University of Lüneburg, Germany and Associate Fellow, The Novak Druce Centre for Professional Service Firms, Saïd Business School, University of Oxford, UK and Andreas Werr, Professor of Management, Stockholm School of Economics, Sweden
The expert contributors discuss entrepreneurship and innovation from a number of different perspectives, including the entrepreneurial professional team, the entrepreneurial firm and the institutional environment. The first part of the book looks at the challenges of entrepreneurship specific to the professional service firm while the second explores the creation and exploitation of entrepreneurial opportunities in the professional service team. Part III turns to the organization and Part IV to the management and growth of the entrepreneurial professional service firm. The final part discusses the interplay between professions, firms and the institutional environment.
Extent: 424 pp
Hardback Price: $217.00 Web: $195.30
Publication Date: 2012
ISBN: 978 1 84844 626 7
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  • Business and Management
  • Entrepreneurship
  • Economics and Finance
  • Services
Professional services are increasingly seen as an important foundation for future economic growth and prosperity. Yet research on innovative and entrepreneurial processes in professional services has been surprisingly scarce. This Handbook provides a collection of original contributions from leading scholars outlining the current stock of knowledge in the area as well as providing directions for further research.

The expert contributors discuss entrepreneurship and innovation from a number of different perspectives, including the entrepreneurial professional team, the entrepreneurial firm and the institutional environment. The first part of the book looks at the challenges of entrepreneurship specific to the professional service firm while the second explores the creation and exploitation of entrepreneurial opportunities in the professional service team. Part III turns to the organization and Part IV to the management and growth of the entrepreneurial professional service firm. The final part discusses the interplay between professions, firms and the institutional environment.

Researchers, scholars and PhD students in the areas of entrepreneurship and professional service firms along with advanced students of management will find this volume of great value.
‘Professional service firms are critical agents of contemporary economies and understanding them has become a central focus of recent scholarship. This very timely and well organized Handbook brings together several leading scholars who explore how we might think and theorize about professional service firms and their entrepreneurial behaviours. The Handbook will become a key source for the growing community of researchers in this area.’
– Royston Greenwood, University of Alberta, Canada

‘For too long, both researchers and practitioners have presumed that professional service firms follow the status quo when they should better understand how these professionals set the rules for globalization. This Handbook reminds us that professionals are as much the shock-troops of capitalism as the multinational corporations that they serve. As this Handbook shows, the leading firms successfully compete with each other by fostering entrepreneurship and innovation in order to service an institutional system that undergirds the international economy.’
– Christopher McKenna, University of Oxford, UK
Contributors: J. Benders, D.M. Brock, T. Clark, L. Empson, R. Fincham, J. Flood, J. Glückler, H. Gruber, A. Halinen, K. Handley, S. Heusinkveld, E. Jaakkola, K. Laursen, L. Lefsrud, B.R. Løwendahl, V. Mahnke, N. Malhotra, M. Mohe, M. Mone, T. Morris, D. Muzio, N. Nikolova, M. Reihlen, S. Segal-Horn, J. Sieweke, M. Smets, M. Stollfuß, L. Strannegård, A. Sturdy, R. Suddaby, R.-J. van den Berg, P. Vejrup-Hansen, A. Werr, M. Woywode
Contents:

Preface

PART I: INTRODUCTION
1. Towards a Multi-Level Approach to Studying Entrepreneurship in Professional Services
Markus Reihlen and Andreas Werr

PART II: THE ENTREPRENEURIAL PROFESSIONAL TEAM
2. Knowledge Integration as Heedful Interrelating: Towards a Behavioral Approach to Knowledge Management in Professional Service Firms
Andreas Werr

3. Dealing with Errors in Professional Service Firms
Martin Stollfuß, Jost Sieweke, Michael Mohe and Hans Gruber

4. A Space for Learning? Physical, Relational and Agential Space in a Strategy Consultancy Project
Karen Handley, Andrew Sturdy, Robin Fincham and Timothy Clark

5. Innovating through Clients
Natalia Nikolova

PART III: ORGANIZING THE ENTREPRENEURIAL PROFESSIONAL SERVICE FIRM
6. Professional Service Firms, Knowledge-based Competition, and the Heterarchical Organization Form
Markus Reihlen and Mark Mone

7. Changing Career Models and Capacity for Innovation in Professional Services
Michael Smets, Timothy Morris and Namrata Malhotra

8. Diversity and Experience as Entrepreneurial Value Drivers in Professional Engineering Consulting Firms
Volker Mahnke, Keld Laursen and Per Vejrup-Hansen

9. Leadership in Entrepreneurial Professional Service Firms
Lars Strannegård

PART IV: MANAGING AND GROWING THE ENTREPRENEURIAL PROFESSIONAL SERVICE FIRM
10. Entrepreneurial Strategies for Professional Service Firms
Bente R. Løwendahl

11. New Practice Development in Professional Service Firms: The Role of Market Sensing
Stefan Heusinkveld, Jos Benders and Robert-Jan van den Berg

12. Marketing in Professional Service Firms: Turning Expertise into Customer Perceived Value
Aino Halinen and Elina Jaakkola

13. The Globalizing Professional Service Firm: Managerial and Organizational Challenges
David M. Brock and Susan Segal-Horn

14. A Network Approach to the Internationalization of Business Service Firms
Johannes Glückler

15. Beyond Dichotomies: A Multi-stage Model of Governance in Professional Service Firms
Laura Empson

PART V: THE ENTREPRENEURIAL PROFESSIONAL SERVICE FIRM AND ITS INSTITUTIONAL CONTEXT
16. Institutional Entrepreneurship: A Literature Review and Analysis of the Maturing Consulting Field
Michael Smets and Markus Reihlen

17. After the Gold Rush: The Role of Professionals in the Emergence and Configuration of Organizational Fields
Lianne Lefsrud and Roy Suddaby

18. The Emergence and Dynamics of Venture Capital in Germany: An Organizational Field Based Approach
Michael Woywode

19. Entrepreneurship, Managerialism and Professionalism in Action: The Case of the Legal Profession in England and Wales
Daniel Muzio and John Flood

Index