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Measurement in Marketing Research

An Alternative Framework

9781848441651 Edward Elgar Publishing
Thomas Salzberger, Associate Professor, WU Wien, University of Economics and Business, Austria
Publication Date: 2009 ISBN: 978 1 84844 165 1 Extent: 512 pp
Measurement in Marketing Research investigates latent variables in marketing, focusing on current paradigms as well as recently suggested alternative concepts. The book proposes a unified scientific definition of measurement that allows for testing the hypothesis of the real existence of a latent variable.

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Contents
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Measurement in Marketing Research investigates latent variables in marketing, focusing on current paradigms as well as recently suggested alternative concepts. The book proposes a unified scientific definition of measurement that allows for testing the hypothesis of the real existence of a latent variable.

Thomas Salzberger analyses current measurement approaches in terms of their compliance with the scientific requirements of measurement. He reaches the conclusion that the predominantly applied practices, to a varying extent, suffer from substantial shortcomings, and suggests an alternative framework of measurement based on the philosophy of Rasch modelling. In the Rasch model great importance is attached to the mathematical principles of measurements, which take precedence over ‘flexibility’ in terms of accommodating idiosyncrasies of the data. The Rasch model promises to narrow the gap between the quality of measurement in the natural sciences and in the social sciences.

The future of measurement in marketing is about to be set. This book aims to raise researchers’ awareness of measurement issues and to contribute to a transfer of knowledge from psychometrics into marketing research. Marketing researchers and postgraduate students will find this book invaluable.
Critical Acclaim
‘Thomas Salzberger has written an important book that discusses measurement in a very innovative way. He raises some crucial questions and, more importantly, provides meaningful answers, using real examples to add depth to the discussion. This is an important book for all business researchers, but particularly for those involved in cross-cultural and cross-national research. I strongly recommend the book to doctoral students, beginning researchers and experienced researchers who are interested in thinking about measurement differently.’
– Geoff Soutar, University of Western Australia

‘The book is a ground breaking contribution to psychometric measurement in scientific marketing research. It fundamentally challenges the traditional approaches by conceptually as well as empirically demonstrating that item response theory allows for a better assessment of latent variables. The new agenda of scale development and scale analysis is explicated in an easy to follow step by step manner. Dr. Salzberger’s study provides a thought-provoking and hands on access for students and faculty alike to an innovative tool-box of measurement techniques.’
– Hartmut H. Holzmüller, TU Dortmund University, Germany
Contents
Contents: Preface 1. Quantitative Research in Marketing 2. Contemporary Measurement in Marketing Research 3. New Contributions on Measurement in Marketing 4. The Requirements of Measurement 5. A New Agenda of Measurement in Marketing 6. Scientific and Practical Marketing Research 7. Empirical Examples 8. Conclusions and Discussion References Index
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