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The Knowledge Economy at Work

Skills and Innovation in Knowledge Intensive Service Activities Edited by Cristina Martinez-Fernandez, Urban Research Centre, University of Western Sydney, Australia, Ian Miles, Manchester Institute of Innovation Research, University of Manchester, UK and Tamara Weyman, Urban Research Centre, University of Western Sydney, Australia
There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigating knowledge-intensive service activities in many different sectors.
Extent: 304 pp
Hardback Price: $136.00 Web: $122.40
Publication Date: 2011
ISBN: 978 1 84720 049 5
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  • eISBN: 978 1 78100 301 5

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  • Business and Management
  • Human Resource Management
  • Knowledge Management
  • Organisational Innovation
  • Economics and Finance
  • Services
  • Innovation and Technology
  • Knowledge Management
  • Organisational Innovation
There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigating knowledge-intensive service activities (KISA) in many different sectors.

The expert contributors highlight the changes that are occurring in the labour force and the organisation of work, as well as in the competences and combinations of knowledge demanded in contemporary occupations. They provide corporate managers and policymakers with much needed data and analysis regarding the implications of knowledge-intensive service systems and the skills required for innovation within these sectors. By exploring these systems in both traditional and services industries, the editors point to important areas of action for improving business practices and human capital development that are key for business and employment development.

This unique book deploys rich empirical material that will help put KISA onto the map for researchers, policymakers, policy analysts and practitioners across many disciplines and professions including human resources, training and skills development, and procurement. Providing in-depth and theoretically informed studies, whilst drawing on cases from many sectors and countries, this compendium will prove essential for students of business management and human resource management.
‘. . . constructive reading by those interested in peeking into the black box of innovation.’
– Andrew Scott Catey, Science and Public Policy
Contributors: J. Albors-Garrigos, M. Broch, J.L. Hervas-Oliver, P. Marquez Rodriguez, C. Martinez-Fernandez, L.E. Martinez-Solano, I. Miles, T. Potts, S. Sharpe, T. Weyman, H. Wiig Aslesen
Contents:

1. Knowledge Intensive Service Activities: Integrating Knowledge for
Innovation
Cristina Martinez-Fernandez and Ian Miles

PART I: TRADITIONAL INDUSTRIES
2. Roles of KISA in Aquaculture in Norway
Heidi Wiig Aslesen

3. The Role of KISA in Basic Agro-food Processes Innovation: The Case
of Orange Packers in Eastern Spain
José Albors-Garrigos

4. KISA Utilisation in Resource Intensive Industries: The Case of
Mining in Australia
Cristina Martinez-Fernandez

5. KISA Role in Traditional Manufacturing Industries: The Case of Ceramic Tiles in Spain
José Albors-Garrigos, Jose Luis Hervas-Oliver and Patricia
Marquez Rodriguez

PART II: SERVICE INDUSTRIES
6. The Role of KISA in a Public Service: The Case of Entrepreneurial
Home-based Care for Elderly in Norway
Marianne Broch

7. KISA Role in Western High-technology Industries: The Case of
Software in Australia and Ireland
Laura E. Martinez-Solano and Cristina Martinez-Fernandez

8. The Use of KISA in the Public Sector
Ian Miles

9. The New Green Deal and KISA: A Global and Australian Perspective
Tavis Potts

10. Venture Capitalists as Knowledge Intensive Service Activity Providers
Samantha Sharpe

PART III: STRATEGIC POLICY IMPLICATIONS
11. Implications for Skills, Employment and Management
Ian Miles and Cristina Martinez-Fernandez

Index