Edited by Per Kristensson, Lars Witell, Mohamed Zaki
This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management ...
This Research Handbook focuses on the internal market aspects of the European Free Trade Association (EFTA) pillar of the European Economic Area (EEA). Leading academics, judges, and practitioners examine the EEA internal market in a str...
This Research Handbook provides comprehensive explanations and examples of theoretical frameworks and practical methods to support the design and conduct of high-quality health information systems research.
Christos Anagnostopoulos brings together a diverse range of leading experts in this comprehensive Research Handbook to examine how corporate social responsibility (CSR) in sport has grown from a fledgling concept to a robust field of res...
Edited by Cecilia Tacoli, Jytte Agergaard, Manja Hoppe Andreasen, Donald Brown
This Handbook offers a comprehensive review of how, in rapidly urbanizing low- and middle-income countries, the links between rural and urban areas, people and enterprises are becoming increasingly intense and complex. With a focus on ho...
This prescient Handbook brings together expert scholars on the social determinants of health, to examine the living and working conditions that impact the wellbeing of populations across the globe. It provides detailed analyses of intern...
This Companion explores the tension between the promise of the Sustainable Development Goals (SDGs) and the realities of health and healthcare in a volatile and uncertain world wracked by climate change and conflict. Championing health a...
This Companion investigates the formation and evolution of trade and economic integration in North America since the implementation of the 1994 North American Free Trade Agreement (NAFTA). Greg Anderson and Christopher Kukucha have caref...
This Handbook provides a contemporary perspective on public diplomacy scholarship and practice, showcasing the growing diversity of the field. Expert contributing authors identify the challenges involved in implementing successful public...
Edited by Adrián Zancajo, Clara Fontdevila, Huriya Jabbar, Antoni Verger
This Research Handbook analyses global trends within education privatization and marketization, two of the most debated topics in contemporary education policy. An international array of expert contributors present illuminating case stud...
This Handbook provides a comprehensive overview of contemporary issues on governance in various tourism research, policy, and development contexts. Expert contributors examine the relationship between governance, sustainability, resilien...
Edited by Sarah Giest, Bram Klievink, Alex Ingrams, Matthew M. Young
Merging governance studies and data science, this Handbook provides a comprehensive overview of how these fields interact with each other, driving a greater understanding of and guidance for the data-driven transformation of government.
