Information Systems
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Handbook on Business Process Management and Digital Transformation
Edited by Paul Grefen, Irene Vanderfeesten
Many organizations are currently undertaking digital transformation to improve their business processes and better achieve their goals. This Handbook provides a comprehensive overview of contemporary trends and research at the point wher... -
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Handbook of Services and Artificial Intelligence
Edited by Ada Scupola, Jon Sundbo, Lars Fuglsang, Anders Henten
This Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sec...