Worldwide, public sector organizations are implementing commercial packaged software solutions, or enterprise resource planning (ERP) systems, to increase productivity and customer service as well as to deploy manageable business process...
Edited by Byong-Man Ahn, John Halligan, Stephen Wilks
‘. . . provides useful and interesting accounts of particular aspects of public and private sector developments in Australia, Britain and Korea. It will be read mainly by academic specialists, though particular chapters can be suitable f...