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  1. Add to Wish List Research Handbook on Services Management

    Research Handbook on Services Management

    Edited by Mark M. Davis
    This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and ser...
    Hardback (2022)

    List price $260.00

    Member price $234.00

  2. Add to Wish List Innovation Orientation in Business Services

    Innovation Orientation in Business Services

    Krzysztof Borodako, Jadwiga Berbeka, Michał Rudnicki
    This timely book proposes a new perspective on building innovation in companies providing business services. Implementing an innovation orientation paradigm based on six pillars – strategy, organisational culture, human resources, struct...
    Hardback (2021)

    List price $120.00

    Member price $108.00

  3. Add to Wish List A Research Agenda for Service Innovation

    A Research Agenda for Service Innovation

    Edited by Faïz Gallouj, Faridah Djellal
    This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of i...
    Paperback (2019)

    List price $49.95

    Member price $39.96

    Hardback (2018)

    List price $125.00

    Member price $112.50

  4. Add to Wish List Services, Experiences and Innovation

    Services, Experiences and Innovation

    Edited by Ada Scupola, Lars Fuglsang
    Whilst innovation has traditionally focused on manufacturing, recently research surrounding service innovation has been flourishing. Furthermore, as consumers become ever more sophisticated and look for experiences, a research field inve...
    Hardback (2018)

    List price $165.00

    Member price $148.50

  5. Add to Wish List Research Methods in Service Innovation

    Research Methods in Service Innovation

    Edited by Flemming Sørensen, Francesco Lapenta
    Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and improving innovation processes in service organisations. Ea...
    Hardback (2017)

    List price $145.00

    Member price $130.50

  6. Add to Wish List Handbook of Service Business

    Handbook of Service Business

    Edited by John R. Bryson, Peter W. Daniels
    Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. T...
    Paperback (2016)

    List price $72.00

    Member price $57.60

    Hardback (June 2015)

    List price $240.00

    Member price $216.00

    Out of Stock
  7. Add to Wish List Innovation and Culture in Public Services

    Innovation and Culture in Public Services

    Steven DeMello, Peder Inge Furseth
    There is a growing trend toward the integration of public and private entities in the delivery of public services. This book aims to improve the ability to innovate successfully in large-scale public/private endeavors. The authors develo...
    Hardback (April 2016)

    List price $121.00

    Member price $108.90

    Out of Stock
  8. Add to Wish List Public–Private Innovation Networks in Services

    Public–Private Innovation Networks in Services

    Edited by Faïz Gallouj, Luis Rubalcaba, Paul Windrum
    This book is devoted to the study of public–private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public an...
    Paperback (2015)

    List price $71.95

    Member price $57.56

    Hardback (September 2013)

    List price $210.00

    Member price $189.00

    Out of Stock
  9. Add to Wish List Handbook of Innovation in Public Services

    Handbook of Innovation in Public Services

    Edited by Stephen P. Osborne, Louise Brown
    Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovatio...
    Paperback (2014)

    List price $72.00

    Member price $57.60

    Hardback (May 2013)

    List price $299.00

    Member price $269.10

    Out of Stock
  10. Add to Wish List Handbook of Management and Creativity

    Handbook of Management and Creativity

    Edited by Chris Bilton, Stephen Cummings
    This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organisation – and does so in an accessible, e...
    Paperback (2014)

    List price $72.00

    Member price $57.60

    Hardback (March 2014)

    List price $232.00

    Member price $208.80

    Out of Stock
  11. Add to Wish List Handbook on the Experience Economy

    Handbook on the Experience Economy

    Edited by Jon Sundbo, Flemming Sørensen
    This illuminating Handbook presents the state-of-the-art in the scientific field of experience economy studies. It offers a rich and varied collection of contributions that discuss different issues of crucial importance for our understan...
    Hardback (2013)

    List price $264.00

    Member price $237.60

  12. Add to Wish List Brands and Branding Geographies

    Brands and Branding Geographies

    Edited by Andy Pike
    Despite overstated claims of their ‘global’ homogeneity, ubiquity and contribution to ‘flattening’ spatial differences, the geographies of brands and branding actually do matter. This vibrant collection provides a comprehensive reference...
    Paperback (2013)

    List price $72.00

    Member price $57.60

    Hardback (October 2011)

    List price $175.00

    Member price $157.50

    Out of Stock
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