Services

  1. Add to Wish List Research Handbook on Services Management

    Research Handbook on Services Management

    Edited by Mark M. Davis
    This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and ser...
    Hardback (2022)

    List price $260.00

    Member price $234.00

  2. Add to Wish List Handbook of Service Business

    Handbook of Service Business

    Edited by John R. Bryson, Peter W. Daniels
    Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. T...
    Paperback (2016)

    List price $72.00

    Member price $57.60

    Hardback (June 2015)

    List price $240.00

    Member price $216.00

    Out of Stock
  3. Add to Wish List Handbook of Innovation in Public Services

    Handbook of Innovation in Public Services

    Edited by Stephen P. Osborne, Louise Brown
    Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovatio...
    Paperback (2014)

    List price $72.00

    Member price $57.60

    Hardback (May 2013)

    List price $299.00

    Member price $269.10

    Out of Stock
  4. Add to Wish List Handbook of Management and Creativity

    Handbook of Management and Creativity

    Edited by Chris Bilton, Stephen Cummings
    This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organisation – and does so in an accessible, e...
    Paperback (2014)

    List price $72.00

    Member price $57.60

    Hardback (March 2014)

    List price $232.00

    Member price $208.80

    Out of Stock
  5. Add to Wish List Handbook on the Experience Economy

    Handbook on the Experience Economy

    Edited by Jon Sundbo, Flemming Sørensen
    This illuminating Handbook presents the state-of-the-art in the scientific field of experience economy studies. It offers a rich and varied collection of contributions that discuss different issues of crucial importance for our understan...
    Hardback (2013)

    List price $264.00

    Member price $237.60

  6. Add to Wish List Handbook of Research on Entrepreneurship in Professional Services

    Handbook of Research on Entrepreneurship in Professional Services

    Edited by Markus Reihlen, Andreas Werr
    The expert contributors discuss entrepreneurship and innovation from a number of different perspectives, including the entrepreneurial professional team, the entrepreneurial firm and the institutional environment. The first part of the b...
    Hardback (December 2012)

    List price $225.00

    Member price $202.50

    Out of Stock
  7. Add to Wish List The Handbook of Innovation and Services

    The Handbook of Innovation and Services

    Edited by Faïz Gallouj, Faridah Djellal
    This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.
    Paperback (November 2011)

    List price $93.00

    Member price $74.40

    Out of Stock
    Hardback (May 2010)

    List price $345.00

    Member price $310.50

    Out of Stock
  8. Add to Wish List The Handbook of Service Industries

    The Handbook of Service Industries

    Edited by John R. Bryson, Peter W. Daniels
    Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led econom...
    Paperback (April 2009)

    List price $82.00

    Member price $65.60

    Out of Stock
    Hardback (2007)

    List price $272.00

    Member price $244.80

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