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  1. Add to Wish List Measuring and Improving Productivity in Services

    Measuring and Improving Productivity in Services

    Faridah Djellal, Faïz Gallouj
    The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The...
    Hardback (2009)

    List price $128.00

    Member price $115.20

  2. Add to Wish List Creating Experiences in the Experience Economy

    Creating Experiences in the Experience Economy

    Edited by Jon Sundbo, Per Darmer
    Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creatio...
    Hardback (2008)

    List price $140.00

    Member price $126.00

  3. Add to Wish List Innovation in Public Sector Services

    Innovation in Public Sector Services

    Edited by Paul Windrum, Per Koch
    ‘In Innovation in Public Sector Services, the authors assemble a team of leading international scholars in a path breaking study to identify the potential for the public sector in contributing to innovation and entrepreneurship. In parti...
    Hardback (2008)

    List price $138.00

    Member price $124.20

  4. Add to Wish List The New Service Economy

    The New Service Economy

    Luis Rubalcaba
    ‘This is an academic and policy-oriented study, not a business book. Researchers will find it useful, while policy-makers will find it informative. . . There is ample data, which is well analysed and clearly presented, and a good review ...
    Hardback (2007)

    List price $164.00

    Member price $147.60

  5. Add to Wish List Knowledge Intensive Business Services

    Knowledge Intensive Business Services

    Edited by Marcela Miozzo, Damian Grimshaw
    ‘The book provides convincing findings against the hypothesis of KIBS as a factor of cognitive convergence or loss of diversity within our economies. On the contrary, KIBS are active agents of divergence and there is no universal patter...
    Hardback (2006)

    List price $145.00

    Member price $130.50

  6. Add to Wish List Competition in the Provision of Local Public Goods

    Competition in the Provision of Local Public Goods

    Alexandra Petermann Reifschneider
    ‘. . . fascinating and thought provoking.’ – Jan-Erik Lane, Public Management Review ‘. . . the central purpose of this book is to analyse the optimal allocation of local public goods or services [garbage collection, police, fire brigad...
    Hardback (2006)

    List price $136.00

    Member price $122.40

  7. Add to Wish List Internationalization, Technology and Services

    Internationalization, Technology and Services

    Edited by Marcela Miozzo, Ian Miles
    ‘Internationalization, Technology, and Services is recommended for upper-division and graduate students at academic libraries. Information professionals who read this work will benefit from expanding their understanding of the many forms...
    Hardback (2003)

    List price $156.00

    Member price $140.40

  8. Add to Wish List Productivity, Innovation and Knowledge in Services

    Productivity, Innovation and Knowledge in Services

    Edited by Jean Gadrey, Faïz Gallouj
    ‘While I have suggested that the literature on the services has not yet attained a volume commensurate with their importance, recent contributions by economists to analysis of this arena have hardly been negligible. Groups of highly qual...
    Hardback (2002)

    List price $155.00

    Member price $139.50

  9. Add to Wish List Innovation in the Service Economy

    Innovation in the Service Economy

    Faïz Gallouj
    ‘This is one of the first dedicated attempts to focus on the economics of innovation in the service economy. The book provides a detailed analysis of the conditions that shape and direct the introduction of innovations in services. In so...
    Hardback (2002)

    List price $128.00

    Member price $115.20

  10. Add to Wish List Trading Services in the Global Economy

    Trading Services in the Global Economy

    Edited by Juan R. Cuadrado-Roura, Luis Rubalcaba, John R. Bryson
    ‘Globalisation is a new phenomenon in our economic history. The way our service economy responds to this mega trend is largely unknown. This volume brings together a unique collection of original studies on trading services in a global e...
    Hardback (2002)

    List price $155.00

    Member price $139.50

  11. Add to Wish List The Growth of Service Industries

    The Growth of Service Industries

    Edited by Thijs ten Raa, Ronald Schettkat
    ‘. . . the main benefit of The Growth of Service Industries is that it deals with one of the key issues in the modern economy. Policymakers struggle with the problematic question of whether to limit public service budgets as costs for th...
    Hardback (2001)

    List price $131.00

    Member price $117.90

  12. Add to Wish List Knowledge and Innovation in the New Service Economy

    Knowledge and Innovation in the New Service Economy

    Edited by Birgitte Andersen, Jeremy Howells, Richard Hull, Ian Miles, Joanne Roberts
    ‘Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This book is recommended for libraries supporting upper division and graduate program...
    Hardback (2001)

    List price $165.00

    Member price $148.50

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