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Services

  1. Add to Wish List Advanced Introduction to the Experience Economy

    Advanced Introduction to the Experience Economy

    Jon Sundbo
    ‘This book offers a comprehensive overview and summary of research on the experience economy. It elaborates on the differences of functional services and experiences, and primary and secondary experiences, points at the importance of exp...
    Paperback (2021)

    List price $25.95

    Member price $20.76

    Hardback (2021)

    List price $120.00

    Member price $108.00

  2. Add to Wish List Service Operations Management, Second Edition

    Service Operations Management, Second Edition

    David W. Parker
    Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. W...
    Paperback (2018)

    List price $92.95

    Member price $74.36

    Hardback (2018)

    List price $199.00

    Member price $179.10

  3. Add to Wish List Services and Innovation

    Services and Innovation

    Edited by Faïz Gallouj, Faridah Djellal
    Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This new title provides a collection of the most significant articles that have helped build and dev...
    Hardback (2016)

    List price $473.00

    Member price $425.70

  4. Add to Wish List The Economics of Services

    The Economics of Services

    Jan Owen Jansson
    Despite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initi...
    Paperback (2014)

    List price $50.00

    Member price $40.00

    Hardback (2013)

    List price $154.00

    Member price $138.60

  5. Add to Wish List The New Service Economy

    The New Service Economy

    Luis Rubalcaba
    ‘This is an academic and policy-oriented study, not a business book. Researchers will find it useful, while policy-makers will find it informative. . . There is ample data, which is well analysed and clearly presented, and a good review ...
    Hardback (2007)

    List price $164.00

    Member price $147.60

  6. Add to Wish List Knowledge and Innovation in the New Service Economy

    Knowledge and Innovation in the New Service Economy

    Edited by Birgitte Andersen, Jeremy Howells, Richard Hull, Ian Miles, Joanne Roberts
    ‘Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This book is recommended for libraries supporting upper division and graduate program...
    Hardback (2001)

    List price $165.00

    Member price $148.50

  7. Add to Wish List Service Industries in the Global Economy

    Service Industries in the Global Economy

    Edited by John R. Bryson, Peter W. Daniels
    ‘The papers it contains make compelling reading on the problematic nature of defining service activities and occupations, and the difficulty of accounting for the growth in service employment given the evolution of the broader economic s...
    Hardback (1998)

    List price $838.00

    Member price $754.20

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