Services

  1. Add to Wish List Research Handbook on Services Management

    Research Handbook on Services Management

    Edited by Mark M. Davis
    This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and ser...
    Hardback (2022)

    List price $270.00

    Member price $243.00

    Paperback (2024)

    List price $63.95

    Member price $51.16

  2. Add to Wish List Advanced Introduction to Service Innovation

    Advanced Introduction to Service Innovation

    Faïz Gallouj, Faridah Djellal, Camal Gallouj
    This Advanced Introduction to Service Innovation explores a key driver of the service economy, addressing in particular the definition and conceptualization of innovation in services, and its measurements using both traditional and new m...
    Paperback (2023)

    List price $30.95

    Member price $24.76

    Hardback (2023)

    List price $120.00

    Member price $108.00

  3. Add to Wish List A Research Agenda for Service Innovation

    A Research Agenda for Service Innovation

    Edited by Faïz Gallouj, Faridah Djellal
    This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of i...
    Paperback (2019)

    List price $54.95

    Member price $43.96

    Hardback (2018)

    List price $137.00

    Member price $123.30

  4. Add to Wish List Handbook of Service Business

    Handbook of Service Business

    Edited by John R. Bryson, Peter W. Daniels
    Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. T...
    Paperback (2016)

    List price $78.95

    Member price $63.16

    Hardback (June 2015)

    List price $262.00

    Member price $235.80

    Out of Stock
  5. Add to Wish List Public–Private Innovation Networks in Services

    Public–Private Innovation Networks in Services

    Edited by Faïz Gallouj, Luis Rubalcaba, Paul Windrum
    This book is devoted to the study of public–private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public an...
    Paperback (2015)

    List price $78.95

    Member price $63.16

    Hardback (September 2013)

    List price $230.00

    Member price $207.00

    Out of Stock
  6. Add to Wish List Handbook of Innovation in Public Services

    Handbook of Innovation in Public Services

    Edited by Stephen P. Osborne, Louise Brown
    Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovatio...
    Paperback (2014)

    List price $78.95

    Member price $63.16

    Hardback (May 2013)

    List price $327.00

    Member price $294.30

    Out of Stock
  7. Add to Wish List Handbook of Management and Creativity

    Handbook of Management and Creativity

    Edited by Chris Bilton, Stephen Cummings
    This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organisation – and does so in an accessible, e...
    Paperback (2014)

    List price $78.95

    Member price $63.16

    Hardback (March 2014)

    List price $254.00

    Member price $228.60

    Out of Stock
  8. Add to Wish List The Economics of Services

    The Economics of Services

    Jan Owen Jansson
    Despite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initi...
    Paperback (2014)

    List price $54.95

    Member price $43.96

    Hardback (2013)

    List price $175.00

    Member price $157.50

  9. Add to Wish List Brands and Branding Geographies

    Brands and Branding Geographies

    Edited by Andy Pike
    Despite overstated claims of their ‘global’ homogeneity, ubiquity and contribution to ‘flattening’ spatial differences, the geographies of brands and branding actually do matter. This vibrant collection provides a comprehensive reference...
    Paperback (2013)

    List price $78.95

    Member price $63.16

    Hardback (October 2011)

    List price $191.00

    Member price $171.90

    Out of Stock
  10. Add to Wish List The Handbook of Innovation and Services

    The Handbook of Innovation and Services

    Edited by Faïz Gallouj, Faridah Djellal
    This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.
    Paperback (November 2011)

    List price $101.95

    Member price $81.56

    Out of Stock
    Hardback (May 2010)

    List price $378.00

    Member price $340.20

    Out of Stock
  11. Add to Wish List Platforms, Markets and Innovation

    Platforms, Markets and Innovation

    Edited by Annabelle Gawer
    Annabelle Gawer presents cutting-edge contributions from 24 top international scholars from 19 universities across Europe, the USA and Asia, from the disciplines of strategy, economics, innovation, organization studies and knowledge mana...
    Paperback (2011)

    List price $78.95

    Member price $63.16

    Hardback (February 2010)

    List price $197.00

    Member price $177.30

    Out of Stock
  12. Add to Wish List The Handbook of Service Industries

    The Handbook of Service Industries

    Edited by John R. Bryson, Peter W. Daniels
    Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led econom...
    Paperback (April 2009)

    List price $89.95

    Member price $71.96

    Out of Stock
    Hardback (2007)

    List price $297.00

    Member price $267.30

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