Services

  1. Add to Wish List The Handbook of Service Industries

    The Handbook of Service Industries

    Edited by John R. Bryson, Peter W. Daniels
    Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led econom...
    Paperback (2009)

    List price $82.00

    Member price $65.60

    Hardback (2007)

    List price $272.00

    Member price $244.80

  2. Add to Wish List Measuring and Improving Productivity in Services

    Measuring and Improving Productivity in Services

    Faridah Djellal, Faïz Gallouj
    The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The...
    Hardback (2009)

    List price $134.00

    Member price $120.60

  3. Add to Wish List Creating Experiences in the Experience Economy

    Creating Experiences in the Experience Economy

    Edited by Jon Sundbo, Per Darmer
    Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creatio...
    Hardback (2008)

    List price $140.00

    Member price $126.00

  4. Add to Wish List Innovation in Public Sector Services

    Innovation in Public Sector Services

    Edited by Paul Windrum, Per Koch
    This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and dr...
    Hardback (2008)

    List price $140.00

    Member price $126.00

  5. Add to Wish List The New Service Economy

    The New Service Economy

    Luis Rubalcaba
    This valuable new book contributes greatly to a better understanding of the service economy. By exploring the key dimensions, available empirical evidence and associated policy implications, the author comprehensively investigates the ne...
    Hardback (2007)

    List price $165.00

    Member price $148.50

  6. Add to Wish List Knowledge Intensive Business Services

    Knowledge Intensive Business Services

    Edited by Marcela Miozzo, Damian Grimshaw
    This book focuses on the development of Knowledge Intensive Business Services (KIBS) and the associated market characteristics and organisational forms. It brings together reputed scholars from a mix of disciplines to explore the natur...
    Hardback (2006)

    List price $150.00

    Member price $135.00

  7. Add to Wish List Competition in the Provision of Local Public Goods

    Competition in the Provision of Local Public Goods

    Alexandra Petermann Reifschneider
    The central purpose of this book is to analyse the optimal allocation of local public goods or services (for example garbage collection, police, fire brigades and medical services) in large urban agglomerations and the allocation consequ...
    Hardback (2006)

    List price $143.00

    Member price $128.70

  8. Add to Wish List Internationalization, Technology and Services

    Internationalization, Technology and Services

    Edited by Marcela Miozzo, Ian Miles
    This book examines the way in which the increasing internationalization of services, including the operation of multinationals in this sector, interacts with the process of innovation in services. The book challenges the theoretical trad...
    Hardback (2003)

    List price $156.00

    Member price $140.40

  9. Add to Wish List Productivity, Innovation and Knowledge in Services

    Productivity, Innovation and Knowledge in Services

    Edited by Jean Gadrey, Faïz Gallouj
    Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain s...
    Hardback (2002)

    List price $160.00

    Member price $144.00

  10. Add to Wish List Innovation in the Service Economy

    Innovation in the Service Economy

    Faïz Gallouj
    In this book Faïz Gallouj propounds a theoretical framework which describes and evaluates the main approaches to analysing and understanding innovation in services. He provides interesting and extensive empirical material on the nature a...
    Hardback (2002)

    List price $134.00

    Member price $120.60

  11. Add to Wish List Trading Services in the Global Economy

    Trading Services in the Global Economy

    Edited by Juan R. Cuadrado-Roura, Luis Rubalcaba, John R. Bryson
    This book provides one of the first interdisciplinary reviews of the relationship between services, globalisation and trade liberalisation as we enter the twenty-first century. Written by academics and policymakers, it contains a detaile...
    Hardback (2002)

    List price $155.00

    Member price $139.50

  12. Add to Wish List The Growth of Service Industries

    The Growth of Service Industries

    Edited by Thijs ten Raa, Ronald Schettkat
    Problems arise if budgets for services are held constant whilst prices rise. Education, cultural activities and health services are under constant budgetary pressure. The authors argue that the price of commodities is linked to demand an...
    Hardback (2001)

    List price $135.00

    Member price $121.50

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