£
Public Sector Enterprise Resource Planning

Hardback

Public Sector Enterprise Resource Planning

Issues in Change Management

9781845420062 Edward Elgar Publishing
Edited by Rainer A. Sommer, Director of Enterprise Engineering, George Mason University, US
Publication Date: 2007 ISBN: 978 1 84542 006 2 Extent: 224 pp
Worldwide, public sector organizations are implementing commercial packaged software solutions, or enterprise resource planning (ERP) systems, to increase productivity and customer service as well as to deploy manageable business processes. To that end, this book provides workable solutions from experienced public sector program and project managers, consulting leaders and academic researchers who have proven expertise in large scale public sector ERP implementation.

Copyright & permissions

Recommend to librarian

Your Details

Privacy Policy

Librarian Details

Download leaflet

Print page

More Information
Contributors
Contents
More Information
Worldwide, public sector organizations are implementing commercial packaged software solutions, or enterprise resource planning (ERP) systems, to increase productivity and customer service as well as to deploy manageable business processes. To that end, this book provides workable solutions from experienced public sector program and project managers, consulting leaders and academic researchers who have proven expertise in large scale public sector ERP implementation.

Existing research shows that while public sector enterprises generally agree by consensus, and thus have different management cultures than their private sector counterparts, their management practices are driven by a private sector model. Given the tremendous growth in public sector ERP spending and the risks associated with such politically-charged projects, new approaches to change management must be explored. The contributors present expertly researched federal, commercial and academic views on how public sector organizations are integrating their business processes, and how they relate to the private sector experience. The discussion covers all aspects of the new private sector management paradigm, including strategic planning, change management, process change, and information system implementation. The contributors provide details on the implementation steps, and make suggestions for how public sector program managers and contractor teams should plan change management and ERP initiatives.

Researchers and students in the areas of management, public sector enterprises and public policy will find the volume’s insights of great value. Managers with oversight in public sector organizations will find the volume of great practical interest.
Contributors
Contributors: D. Bailey, D.L. Cuda, C.A. Darlington, D.W. Frye, T. Gulledge, M. Kirchmer, M.A. Leary, M. Lopez-Estrada, G. Morgan, R. Russell, G. Simon, R.A. Sommer, C. Svensson, L.K. Westerback
Contents
Contents:

Preface

PART I: PUBLIC SECTOR VIEW
1. Battlespace ERP Systems: Changing the Way Military Decision Makers Think in a Net-Centric Information Environment
Grayson Morgan

2. Enterprise Resource Planning: Commerce Administrative Management System
Lisa K. Westerback

3. Change Management in the Canadian Forces: Land Force Atlantic Area Headquarters
Lt.Col. Robert Russell

4. Emerging Doctrines of Government Performance and Federal ERP Change Management
Daniel L. Cuda

PART II: CONSULTING VIEW
5. Challenges of Implementing Enterprise Resource Planning Applications within the Department of Defense
Micheline Lopez-Estrada

6. Business Process Change Management for ERP and Other Public Sector Projects
Matthias Kirchmer

7. Establishing Process Ownership by Aligning SAP and DoD Business Processes
David Bailey, Thomas Gulledge and Georg Simon

8. Public Sector Change Management: What are the ERP Issues?
Rainer A. Sommer

PART III: RESEARCH VIEW
9. A Recurring Improvisational Change Management Methodology in Public Sector Enterprise Resource Planning Implementation
Cheryl A. Darlington

10. Transaction Costs in Public Sector Information Technology Implementations
Douglas W. Frye

11. Testing Cultural Barriers to Enterprise System Implementations: Change Management through Organizational Culture Assessment
Mary A. Leary

12. The Art of Public Sector Information Systems Management: The Role of the Task in Public Sector ERP Implementations
Carsten Svennson

Index
My Cart