This Advanced Introduction to Service Innovation explores a key driver of the service economy, addressing in particular the definition and conceptualization of innovation in services, and its measurements using both traditional and new m...
This Handbook uses a comprehensive study of political institutions, social movements and external pressures to offer nuanced study of politics in the Middle East. Foremost scholars on the Middle East examine key themes such as political ...
Research has overlooked the need for modern organisations to enact continuity during periods of change. This Research Agenda addresses this by considering continuity and change as engaging in various forms of mutual interplay. The underl...
Edited by Robyn Keast, Joris Voets, Jack W. Meek, Christine Flynn
A Modern Guide to Networks highlights the key dimensions of today’s networks, advancing knowledge of how networks operate and how they will likely function in the future. Combining academic perspectives with practice-based insights, it p...
Edited by Robert M. McManus, Stanley J. Ward, Alexandra K. Perry
The world cries out for ethical leaders. We expect the best, but we are often left profoundly disappointed. While leadership programs may feature ethics as part of their curriculum, the approach is often either simplistic or overly esote...
Providing an overview of current research and empirical applications, this Handbook serves as an authoritative and comprehensive guide to customer engagement in the tourism industry. Addressing important challenges, contributions from a ...
Edited by André Leliveld, Saradindu Bhaduri, Peter Knorringa, Cees van Beers
This pioneering Handbook details the origins of the concept of frugal innovation, its emergence as an academic field of interest, and the main driving forces behind it. The book presents new empirical evidence and critical perspectives o...
This authoritative Elgar Encyclopedia provides a comprehensive overview of central concepts in labour studies, and how they can be used to analyse labour markets. Examining regional and sectoral labour markets alongside the internal labo...
This fascinating book examines international business and multinational enterprise as part of a bigger picture, considering the importance of two main components: space and time. Summarising the past five years, Mark Casson reviews the c...
This Handbook explores how accounting, accountability and governance are interconnected, and demonstrates that they must operate effectively together in establishing good personal and organizational behaviour in entities of all types aro...
This original Research Handbook examines the key legal aspects of a professional football club’s actions. Reflecting also on the role of key governing bodies such as UEFA, the Handbook informs and contributes to the ongoing debate surrou...
This comprehensive Handbook illustrates the wide range of approaches to teaching and learning social research methods in the classroom, online, in the field and in informal contexts. Bringing together contributors from varied disciplines...