Edited by Ada Scupola, Jon Sundbo, Lars Fuglsang, Anders Henten
This Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sec...
This timely Companion offers keen insights into the challenges of valuing digital versus traditional assets, exploring how behavioural and social traits, states and actions can cause biased perspectives in over- or underestimating the va...
