Business and Management
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Handbook of Service Experience
Edited by Per Kristensson, Lars Witell, Mohamed Zaki
This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management ... -
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Research Handbook on Health Information Systems
Edited by Kathleen Gray, Reeva Lederman
This Research Handbook provides comprehensive explanations and examples of theoretical frameworks and practical methods to support the design and conduct of high-quality health information systems research. -
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Research Handbook on Corporate Social Responsibility in Sport
Edited by Christos Anagnostopoulos
Christos Anagnostopoulos brings together a diverse range of leading experts in this comprehensive Research Handbook to examine how corporate social responsibility (CSR) in sport has grown from a fledgling concept to a robust field of res... -
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Digital Leadership
Edited by J. M. Munoz
This pioneering book assembles chapter contributions from leading practice experts and academics to advance contemporary thinking on digital leadership. It examines the digital terrain across diverse industries and geographies, uncoverin... -
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A Comprehensive Guide to Greenwashing Phenomena, Contexts, and Trends
Lucia Gatti, Ludovico Giacomo Conti , Peter Seele
This is an open access title available under the terms of a CC BY-NC-ND 4.0 License. It is free to read, download and share on Elgaronline.com. Green communication can improve a firm’s reputation and performance, regardless of their gen... -
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Handbook of Blockchain Technology
Edited by Marinos Themistocleous
This Handbook provides an interdisciplinary investigation into the role and influence of blockchain technology in areas such as the Metaverse, Non-Fungible Tokens (NFTs), tokenization, algorithmic governance, fraud and crime prevention. ... -
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Research Handbook on Education Privatization and Marketization
Edited by Adrián Zancajo, Clara Fontdevila, Huriya Jabbar, Antoni Verger
This Research Handbook analyses global trends within education privatization and marketization, two of the most debated topics in contemporary education policy. An international array of expert contributors present illuminating case stud... -
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How to Use Storytelling in Your Academic Writing
Timothy G Pollock
Good writing skills and habits are critical for scholarly success. Every article is a story, and employing effective storytelling techniques enhances scholars’ abilities to share their insights and ideas, increasing the impact of their r... -
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Handbook on Tourism Governance
Edited by Jarkko Saarinen, C M. Hall
This Handbook provides a comprehensive overview of contemporary issues on governance in various tourism research, policy, and development contexts. Expert contributors examine the relationship between governance, sustainability, resilien... -
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Quiet Quitting and the Leadership Challenge
Cam Caldwell, Verl Anderson, Dima Jamali
In this timely book, Cam Caldwell, Verl Anderson and Dima Jamali explore the concept of ‘Quiet Quitting’ and its role in business. They focus on what employers and the business community can productively do to reverse the Quiet Quitting ... -
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Handbook for Qualitative Research in Emerging Markets
Edited by Helena Barnard
This Handbook uses first-person narratives from a diverse array of leading scholars to capture the complexity of qualitative research in emerging markets. It showcases the value of interdisciplinary research in under-theorised contexts a... -
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Exploring Research Methodology and Research Design
Edited by Peter J. Sandiford, Sabine Schuhrer
This book introduces research methodology to business scholars. It draws on the experiences of academics at different stages in their careers, from early career researchers to seasoned professors. These serve as examples of actual practi...