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Services

  1. Add to Wish List A Research Agenda for Service Innovation

    A Research Agenda for Service Innovation

    Edited by Faïz Gallouj, Faridah Djellal
    ‘This book makes an important contribution that will be most useful to scholars, students and practitioners. It provides a well structured and comprehensive framework of the basic tools that are indispensable to understand the dynamics o...
    Paperback (2019)

    List price $47.95

    Member price $38.36

    Hardback (2018)

    List price $125.00

    Member price $112.50

  2. Add to Wish List Service Operations Management, Second Edition

    Service Operations Management, Second Edition

    David W. Parker
    Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. W...
    Paperback (2018)

    List price $88.95

    Member price $71.16

    Hardback (2018)

    List price $199.00

    Member price $179.10

  3. Add to Wish List Handbook of Service Business

    Handbook of Service Business

    Edited by John R. Bryson, Peter W. Daniels
    ‘This book presents the newest research on service business from an economic, production and geographical perspective. It contains profound analyses and new approaches. New business trends, internationalization and economic development o...
    Paperback (2016)

    List price $69.00

    Member price $55.20

    Hardback (2015)

    List price $229.00

    Member price $206.10

  4. Add to Wish List Public–Private Innovation Networks in Services

    Public–Private Innovation Networks in Services

    Edited by Faïz Gallouj, Luis Rubalcaba, Paul Windrum
    ‘For too long the prevalent view has been that the public and private sectors differ dramatically when it comes to innovation. This book takes a radically different tack, not as a rhetorical stance, but as the basis for fruitful empirica...
    Paperback (2015)

    List price $69.00

    Member price $55.20

    Hardback (2013)

    List price $203.00

    Member price $182.70

  5. Add to Wish List Handbook of Innovation in Public Services

    Handbook of Innovation in Public Services

    Edited by Stephen P. Osborne, Louise Brown
    Innovation is a core issue for public services and a key element of public services reform – particularly in this age of austerity when policymakers are increasingly urging the need ‘to innovate to do more with less’. This Handbook provi...
    Paperback (2014)

    List price $69.00

    Member price $55.20

    Hardback (2013)

    List price $290.00

    Member price $261.00

  6. Add to Wish List Handbook of Management and Creativity

    Handbook of Management and Creativity

    Edited by Chris Bilton, Stephen Cummings
    ‘In many organisations creativity is so often seen as the preserve of a small number of people with “artistic temperaments” but in my experience all sorts of people have creative abilities which can be used to the benefit of a “creative”...
    Paperback (2014)

    List price $69.00

    Member price $55.20

    Hardback (2014)

    List price $225.00

    Member price $202.50

  7. Add to Wish List The Economics of Services

    The Economics of Services

    Jan Owen Jansson
    Despite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initi...
    Paperback (2014)

    List price $48.00

    Member price $38.40

    Hardback (2013)

    List price $154.00

    Member price $138.60

  8. Add to Wish List Brands and Branding Geographies

    Brands and Branding Geographies

    Edited by Andy Pike
    ‘An important effort to pull together multidisciplinary research on the spatial dimensions of brands and branding in an international context.’ – John A. Quelch, Harvard Business School, US
    Paperback (2013)

    List price $69.00

    Member price $55.20

    Hardback (2011)

    List price $168.00

    Member price $151.20

  9. Add to Wish List The Handbook of Innovation and Services

    The Handbook of Innovation and Services

    Edited by Faïz Gallouj, Faridah Djellal
    ‘The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and ...
    Paperback (2011)

    List price $89.00

    Member price $71.20

    Hardback (2010)

    List price $335.00

    Member price $301.50

  10. Add to Wish List Platforms, Markets and Innovation

    Platforms, Markets and Innovation

    Edited by Annabelle Gawer
    ‘Annabelle Gawer’s collected volume of research shows that a vibrant community of scholars has arisen around platforms and innovation. Each of the chapters is first rate, with top researchers offering some of their latest work. This will...
    Paperback (2011)

    List price $69.00

    Member price $55.20

    Hardback (2010)

    List price $175.00

    Member price $157.50

  11. Add to Wish List The Handbook of Service Industries

    The Handbook of Service Industries

    Edited by John R. Bryson, Peter W. Daniels
    ‘It contains an impressive array of important and useful material that should be familiar to anyone interested in economic growth and change. . . the potential value to be gained from these collected works is great.’ – James E. Pratt, Gr...
    Paperback (2009)

    List price $78.00

    Member price $62.40

    Hardback (2007)

    List price $264.00

    Member price $237.60

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