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  1. Add to Wish List Advanced Introduction to Digital Society

    Advanced Introduction to Digital Society

    Manuel Castells
    This essential book documents the current configuration of digital society worldwide and examines its social, economic, political and cultural consequences. Presenting state-of-the-art empirical analysis and academic research, preeminent...
    Paperback (June 2024)

    List price $24.95

    Member price $19.96

    Not yet published
    Hardback (June 2024)

    List price $120.00

    Member price $108.00

    Not yet published
  2. Add to Wish List Research Handbook on Services Management

    Research Handbook on Services Management

    Edited by Mark M. Davis
    This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and ser...
    Hardback (2022)

    List price $270.00

    Member price $243.00

    Paperback (2024)

    List price $63.95

    Member price $51.16

  3. Add to Wish List Advanced Introduction to Service Innovation

    Advanced Introduction to Service Innovation

    Faïz Gallouj, Faridah Djellal, Camal Gallouj
    This Advanced Introduction to Service Innovation explores a key driver of the service economy, addressing in particular the definition and conceptualization of innovation in services, and its measurements using both traditional and new m...
    Paperback (2023)

    List price $30.95

    Member price $24.76

    Hardback (2023)

    List price $120.00

    Member price $108.00

  4. Add to Wish List Advanced Introduction to the Experience Economy

    Advanced Introduction to the Experience Economy

    Jon Sundbo
    Offering an extensive and coherent presentation of theory on the experience economy, this stimulating Advanced Introduction discusses what experiencing is and why people are seeking experiences. Jon Sundbo defines the experience concept ...
    Paperback (2021)

    List price $32.45

    Member price $25.96

    Hardback (2021)

    List price $125.00

    Member price $112.50

  5. Add to Wish List A Research Agenda for Service Innovation

    A Research Agenda for Service Innovation

    Edited by Faïz Gallouj, Faridah Djellal
    This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of i...
    Paperback (2019)

    List price $54.95

    Member price $43.96

    Hardback (2018)

    List price $137.00

    Member price $123.30

  6. Add to Wish List Service Operations Management, Second Edition

    Service Operations Management, Second Edition

    David W. Parker
    Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. W...
    Paperback (2018)

    List price $101.95

    Member price $81.56

    Hardback (2018)

    List price $217.00

    Member price $195.30

  7. Add to Wish List Handbook of Service Business

    Handbook of Service Business

    Edited by John R. Bryson, Peter W. Daniels
    Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. T...
    Paperback (2016)

    List price $78.95

    Member price $63.16

    Hardback (June 2015)

    List price $262.00

    Member price $235.80

    Out of Stock
  8. Add to Wish List Public–Private Innovation Networks in Services

    Public–Private Innovation Networks in Services

    Edited by Faïz Gallouj, Luis Rubalcaba, Paul Windrum
    This book is devoted to the study of public–private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public an...
    Paperback (2015)

    List price $78.95

    Member price $63.16

    Hardback (September 2013)

    List price $230.00

    Member price $207.00

    Out of Stock
  9. Add to Wish List Handbook of Innovation in Public Services

    Handbook of Innovation in Public Services

    Edited by Stephen P. Osborne, Louise Brown
    Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovatio...
    Paperback (2014)

    List price $78.95

    Member price $63.16

    Hardback (May 2013)

    List price $327.00

    Member price $294.30

    Out of Stock
  10. Add to Wish List Handbook of Management and Creativity

    Handbook of Management and Creativity

    Edited by Chris Bilton, Stephen Cummings
    This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organisation – and does so in an accessible, e...
    Paperback (2014)

    List price $78.95

    Member price $63.16

    Hardback (March 2014)

    List price $254.00

    Member price $228.60

    Out of Stock
  11. Add to Wish List The Economics of Services

    The Economics of Services

    Jan Owen Jansson
    Despite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initi...
    Paperback (2014)

    List price $54.95

    Member price $43.96

    Hardback (2013)

    List price $175.00

    Member price $157.50

  12. Add to Wish List Brands and Branding Geographies

    Brands and Branding Geographies

    Edited by Andy Pike
    Despite overstated claims of their ‘global’ homogeneity, ubiquity and contribution to ‘flattening’ spatial differences, the geographies of brands and branding actually do matter. This vibrant collection provides a comprehensive reference...
    Paperback (2013)

    List price $78.95

    Member price $63.16

    Hardback (October 2011)

    List price $191.00

    Member price $171.90

    Out of Stock
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