Edited by Per Kristensson, Lars Witell, Mohamed Zaki
This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management ...
Edited by Laura Oso, Natalia Ribas-Mateos, Melissa Moralli
In recent decades, emerging challenges such as increased digitalization of social lives and the ongoing processes of border externalization and internalization, have prompted scholars and civil societies to question the ways in which peo...
Edited by Anthony Perl, Rosalie Singerman Ray, Louise Reardon
This cutting-edge Handbook explores the many ways in which politics influences transportation policy, planning and implementation, as well as the effects of transportation on political processes. It rigorously analyses the complex interr...
Edited by Steven C. Roach, Derrick K. Hudson, Kaleb Demerew
This comprehensive book analyses the legal, political, and cultural dynamics of the Nile Basin water regime. Nile Basin Politics provides a thorough examination of the GERD''s political impact on Nile Basin countries, highlighting domest...
Suzanne S. Hudd, Robert A. Smart, Andrew Delohery, J T Torres
This interdisciplinary guide encourages faculty to use both formal and informal writing to promote deeper learning and problem solving. Readers will learn to apply concentric thinking, a systematic set of cognitive steps, to improve thei...
Edited by Matthias Kiese, Rasmus C. Beck, Dirk Fornahl, Christian Ketels
This expertly edited book investigates the role of specific clusters and cluster policies for the competitiveness and development of regions facing stagnation and decline, or challenges of catching up or transforming. Bringing together a...
Edited by Sébastien Bourdin, Eveline van Leeuwen, André Torre
This timely book presents a theoretical and practical reflection on the circular economy and its potential to reduce, reuse and recycle for the world of tomorrow. Investigating how to avoid resource depletion, it provides an in-depth stu...
Fragmenting Cities offers a conceptionally innovative and empirically detailed analysis of the surprising acceptance and normalization of state-based stigmatization and discrimination based on place. It does this by drawing on the exampl...
Edited by Peter Mason, Marcjanna Augustyn, Arthur Seakhoa-King
Drawing on examples of sequential and concurrent mixed method studies, this innovative book demonstrates how to use mixed methods approaches in tourism research successfully. Peter Mason, Marcjanna Augustyn and Arthur Seakhoa-King bring ...
This is an open access title available under the terms of a CC BY-NC-ND 4.0 License. It is free to read, download and share on Elgaronline.com. This unique book provides a practical and interdisciplinary blueprint for determining quanti...
This Research Agenda brings together expert contributors to discuss the under-researched area of senior tourism. It delves into this significant topic from different angles, considering the perspectives of senior travelers, the wider tou...
This is an open access title available under the terms of a CC BY-NC-ND 4.0 License. It is free to read, download and share on Elgaronline.com. Marion K. Poetz and Henry Sauermann provide concise and invaluable instruction for researche...
