Services

  1. Add to Wish List Handbook of Services and Artificial Intelligence

    Handbook of Services and Artificial Intelligence

    Edited by Ada Scupola, Jon Sundbo, Lars Fuglsang, Anders Henten
    This Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sec...
    Hardback (August 2024)

    List price $265.00

    Member price $238.50

    Not yet published
  2. Add to Wish List Advanced Introduction to Digital Society

    Advanced Introduction to Digital Society

    Manuel Castells
    This essential book documents the current configuration of digital society worldwide and examines its social, economic, political and cultural consequences. Presenting state-of-the-art empirical analysis and academic research, preeminent...
    Paperback (June 2024)

    List price $24.95

    Member price $19.96

    Not yet published
    Hardback (June 2024)

    List price $120.00

    Member price $108.00

    Not yet published
  3. Add to Wish List A Research Agenda for Service Marketing

    A Research Agenda for Service Marketing

    Edited by Olivier Furrer, Mikèle Landry, Chloé Baillod, Jie Y. Kerguignas
    This ground-breaking Research Agenda provides unique insight into the evolution and development of service marketing. Expert contributors present an in-depth overview of the current state of the field, and critically analyse the diverse ...
    Hardback (2024)

    List price $190.00

    Member price $171.00

  4. Add to Wish List The Materials of Service Design

    The Materials of Service Design

    Johan Blomkvist, Simon Clatworthy, Stefan Holmlid
    If Design is about forming materials, then what are the materials of Service Design? In this ground-breaking book, Johan Blomkvist, Simon Clatworthy and Stefan Holmlid explore this question by establishing a discourse around the material...
    Hardback (2023)

    List price $145.00

    Member price $130.50

  5. Add to Wish List Research Handbook on Project Performance

    Research Handbook on Project Performance

    Edited by Vittal S. Anantatmula, Chakradhar Iyyunni
    This engaging Research Handbook presents a fresh look at how to improve project performance for the project sponsor, client and end user using a number of empirical research studies. Focusing on project performance concepts and methods, ...
    Hardback (2023)

    List price $245.00

    Member price $220.50

  6. Add to Wish List Elgar Encyclopedia of Services

    Elgar Encyclopedia of Services

    Edited by Faïz Gallouj, Camal Gallouj, Marie-Christine Monnoyer, Luis Rubalcaba
    The Encyclopedia of Services is a ground-breaking resource that offers a unique overview of what constitutes the main source of wealth and employment in our contemporary economies, namely services. This title contains one or more Open A...
    Hardback (2023)

    List price $420.00

    Member price $378.00

  7. Add to Wish List Advanced Introduction to the Experience Economy

    Advanced Introduction to the Experience Economy

    Jon Sundbo
    Offering an extensive and coherent presentation of theory on the experience economy, this stimulating Advanced Introduction discusses what experiencing is and why people are seeking experiences. Jon Sundbo defines the experience concept ...
    Paperback (2021)

    List price $32.45

    Member price $25.96

    Hardback (2021)

    List price $125.00

    Member price $112.50

  8. Add to Wish List Services, Experiences and Innovation

    Services, Experiences and Innovation

    Edited by Ada Scupola, Lars Fuglsang
    Whilst innovation has traditionally focused on manufacturing, recently research surrounding service innovation has been flourishing. Furthermore, as consumers become ever more sophisticated and look for experiences, a research field inve...
    Hardback (2018)

    List price $181.00

    Member price $162.90

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